This document tells you the terms and conditions of Swim Hua Hin (SHH) Please read these terms and conditions carefully and make sure you understand them before applying to book on to the class. By applying to book you confirm that you fully understand and agree to these terms and conditions.Please note that these are the only official Terms that SHH agrees to. No other condition publications are to be used as formidable proof of SHH policies. Please follow the pool rules.
All participants involved in any of the Swim Hua Hin activities do so at their own risk. Swim Hua Hin and its affiliates will not accept any liability for any injury, illness or any other reason whatsoever.
Parents and guardians are expected to take full responsibility for their children whilst participating in our Swim School program. Swim Hua Hin does not take responsibility for the supervision of children outside of their allocated swimming lesson.
For safety reasons please do not let your children enter the swimming lesson area before or after their lesson as this can be a distraction for other children and we would appreciate your cooperation. Also please be aware that parents, siblings or friends that are not part of the class, are not permitted to enter the pool unless you have made arrangements with the pool owners.
Lesson packages are to be paid for upfront via cash or direct deposit. No refund will be made for any cancelled lesson no matter the reason for cancelling. All parents/guardians must inform Swim Hua Hin when their child/children will not be able to attend a lesson, at least 24 hours prior, except in the case of the unexpected. If this is the case the parent/guardian is welcome to reschedule a make-up lesson for a different day and time within the block or billing cycle.
Make-up class policy: We understand that there will be circumstances in which your child will miss a lesson due to illness or other engagements. In order to qualify for a makeup lesson, we must have been notified 24 hours prior to your child’s lesson time by phone or email telling us that your child will not be attending (please include child’s name, class day and time). Makeup lessons cannot be exchanged for cash refunds or credits towards next Block fees. Makeup lessons must be completed during the same Block period or billing cycle that the missed lesson occurred in. If you do not notify us 24 hours in advance that a lesson or makeup lesson was not going to be attended you will forfeit the lesson.
If the student is unable to proceed with his or her class due to covid-19 SHH will not be held liable in anyway for a refund.
Bad weather policy: If there is lightning within 10 km from the pool the class will be postponed for 10 minutes. Following the 10 minute rule if the conditions are not safe for swimming the class will be cancelled and a make-up class will be arranged. Swim lessons will take place if there is only rain. If lightning strikes within 10 km from the pool during the lesson the 10 minute rule will be applied. If 80% of the lesson has been completed, the class will be considered complete. Under 80% of lesson completed, we will arrange a full make-up class.
In all other circumstances once the class has been confirmed the fee is non-refundable.
If the class is canceled by SHH you will be offered the class on alternative dates agreeable to you and SHH.
Your scheduled weekly lesson time slot or place in a group will only be secured once payment has been received. Lessons can be renewed for the same time slot by ensuring payment is made the week prior. Failure to make payment could result in losing your child’s place or time slot, as it will be offered to someone else on the waiting list.
The 10 Class Pass packages are valid for 3 Months from the date of purchase.
All children not properly toilet trained must wear appropriate swimwear.
Should you wish to apply sunscreen, please do so at least 20 minutes before the lesson, otherwise it will simply wash off into the pool and can affect the PH balance of the pool water.
We teach in the pool with the students as they will learn far more effectively when given the support they need.
By booking the class you give your permission to SHH to arrange for medical treatment to be given either by way of first aid by a suitably qualified person or if deemed necessary by being taken to a doctor or hospital.
Unless specifically stated otherwise Medical Insurance is not included in SHH packages. It is your responsibility to ensure that any such condition is met. You must take out Insurance before attending the class. SHH is not responsible or liable for any costs incurred by you in respect of illness and or injury.
You accept and agree that if you fail to abide by the expected standards of conduct and behavior SHH has the right to terminate classes, forthwith without notice or compensation. Furthermore, such breach of the expected standards of conduct and behavior may result in you being reported to the police and or court for any further disciplinary action that deem appropriate.
You are responsible for ensuring that your child(ren) are physically fit and able to participate in the sporting activities involved in the class. SHH will not issue a refund because a student is not physically fit enough to participate in a class. If the student suffers illness or injury after the class has been confirmed but before the class has started we will reschedule the class on the same terms as originally agreed subject to receipt of a medical certificate.
The student is responsible for the cost of any damage caused, during the class to any property, facilities or equipment and you will be liable to pay such cost. The student is advised not to bring items of value to the class. SHH will not be held responsible for any damage to or loss of your personal property. You understand and agree that you take part in the class at your own risk and that SHH will not be held liable or responsible for any accident, injury or illness suffered by you during the lesson.
With online (form) specific permission from the parent, you agree to grant SHH a social media and website rights, in perpetuity and without the need for further approval or compensation, to use, photograph, video or film portrayal, image, likeness, voice or sound in any media whatsoever for advertising, promotional or other commercial purposes. All communications relating to the class must be with or made through SHH
If SHH fail to insist upon the strict performance of any of your obligations, or if we choose not to exercise any of the rights or remedies to which we are entitled, this will not be a waiver of such rights or remedies and will not relieve you from complying with such obligations. A waiver by SHH of any breach by you will not constitute a waiver of any subsequent breach. No waiver by SHH of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any court or other competent authority determines that any of these provisions is invalid, unlawful or unenforceable to any extent, the term will, to that extent, be severed from the remaining terms, which will continue to be valid to the full extent permitted by law.
These Terms & Conditions contains and represents the entire agreement between SHH and the student and guardian/parent and supersedes all prior agreements, representations or understandings, oral or written, express or implied with respect to the class. These Terms & Conditions may not be modified or amended in any way unless in writing and signed by SHH and the student. No representation, promise or inducement has been made by SHH that is not embodied in this Agreement, and SHH shall not be bound by or liable for any alleged representation, promise or inducement not specifically set forth herein.
SHH shall not be liable for delays or errors occurring by reason of circumstances beyond its control, including but not limited to acts of civil or military authority, national emergencies, work stoppages, fire, flood, catastrophe, acts of God, COVID-19, insurrection, war, riot, or failure of communication or power supply. In the class of equipment breakdowns beyond its control, the Sub-Advisor shall take reasonable steps to minimize service interruptions but shall have no liability with respect thereto.
This agreement may be executed in one or more counterparts, each of which shall be deemed to be an original and all of which, when taken together, shall be deemed to be one and the same agreement or document. The application will confirm this agreement transmitted by facsimile, email or other means of electronic transmission shall be deemed to have the same legal effect as delivery of an original executed copy of this agreement for all purposes.
These terms and conditions and your booking shall be governed by and interpreted in accordance with the law of Thailand and shall be subject to the non-exclusive jurisdiction of the Thailand courts.
By signing this document, you agree and acknowledge that you are over 18 years of age and are the student, parent, legal guardian, caretaker of the student and that you have read, understand and agree to the Terms & Conditions under which this class is offered.
Under no circumstances will SHH be held responsible or liable for any student contracting the covid-virus or any diseases related to covid-19 before, during, or after attending the SHH class or third party hosts arranged by SHH. By signing and submitting the application form or submitting a transfer of payment the student/guardian confirms his or her acknowledgment to this clause and is in agreement.
The information, software, products, and services published on this website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. SHH and/or its suppliers may make improvements and/or changes in this website at any time without prior notice. SHH and/or its suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose. All such information, software, products, and services are provided “as is” without warranty of any kind. SHH and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no class shall SHH and/or its suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, even if SHH and/or any of its suppliers has been advised of the possibility of damages.
As a condition of use of this website, the User agrees to indemnify SHH and its suppliers from and against any and all liabilities, expenses (including attorney's fees) and damages arising out of claims resulting from User's use of this website, including without limitation any claims alleging facts that if true would constitute a breach by User of this Agreement.
User represents and warrants that he or she possesses the legal right and ability to enter into this Agreement and to use this website in accordance with all terms and conditions herein. User agrees to be financially responsible for all use of this website. User agrees not to assign, transfer or sublicense User rights pursuant to this Agreement. The reservation features of this website are provided solely to permit User to determine the availability of class related goods and services and to make legitimate reservations or otherwise transact business with suppliers, and for no other purposes. Without limitation, User shall not make any speculative, false or fraudulent purchase or reservation, or any reservation in anticipation of demand. In the class SHH determines that an individual has confirmed such reservations to one or more class(s) on or about the same date(s), SHH reserves the right to cancel all confirmed space associated with the multiple reservations without notice to the passenger or the person making the booking. User agrees that the reservation features of this website shall be used only to make legitimate reservations or purchases for User. User agrees to abide by the terms or conditions of purchase imposed by any supplier with whom User elects to deal including, but not limited to, payment or redemption of all amounts when due and compliance with all rules regarding availability of fares, products or services. User shall be completely responsible for any and all charges, fees, duties, taxes and assessments arising out of the use of this website.This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without SHH prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without SHH prior written permission. User agrees not to use any device, software or routine to interfere with or attempt to interfere with the proper working of this website or any activities conducted on this site. User agrees not to take any action that imposes an unreasonable or disproportionately large load on our infrastructure. SHH reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.